Aladdin Roadside Assistance
Aladdin is a product that is no longer available since the sale of RSA.
Looking for additional protection when you are faced with a disaster? You should know that with RSA, you benefit from additional protection. Indeed, you benefit from many free support services thanks to the Aladdin assistance, included in your home insurance, as part of our special program. In addition, you could take advantage of all our services if you also purchased car insurance from RSA.
Aladdin Phone Support
- Legal Aid — We answer all your questions about the law.
- Moral help — We offer you help and moral support in difficult situations.
- References — We provide you with contact information for the trusted professionals closest to you.
Aladin Home Assistance
- Home Care — We help you recover from hospitalization.
- Domestic Assistance — We help you maintain your home during your hospital stay.
- Childcare — We provide you with a qualified person to take care of your children when you are hospitalized or when they are sick.
Aladdin Discount
- Supplier offers — You will benefit from significant discounts with our partner suppliers.
Aladdin Automobile*
Automotive Help Advice — We answer your mechanical questions as well as questions about repair costs.
Preventive Inspection — Get a preventive inspection every year and a 5% discount on all work done at an authorized repairer.
Aladdin Travel*
- Travel Planning — Enjoy a personalized itinerary for your next vacation.
- Travel Insurance — Get emergency medical coverage for two days and a 15% discount on the insurance premium for additional days.
For more details on Aladdin assistance services, consult your broker at Assur360.
*These services are only available to beneficiaries of this insurance, more specifically, insureds who have both a home insurance policy and an automobile insurance policy with RSA.
Aladdin Phone Support
Legal Aid (Monday to Friday, unlimited number of calls)
Competent lawyers, members of the Barreau du Québec, were at your disposal to answer your legal questions in a personal setting.
This service is provided for informational purposes only and is subject to the jurisdiction of Canada only.
The benefit only concerns civil law (work, family, taxation, etc.) and in no case criminal law.
Moral help (Available 7 days a week and 24 hours a day)
Experts were fully attentive to your needs and provided you with moral support to direct you to aid organisations.
This service is offered for informational purposes only.
References (Monday to Friday, 9 a.m. to 8 p.m., unlimited number of calls)
Thanks to this service, you could access a large network of reliable and certified professionals in Quebec (roofer, electrician, plumber, carpenter, etc.).
The cost of the work is covered by the insured.
Aladin Home Assistance
Home Care (Available 7 days a week and 24 hours a day)
This service allowed you to access help from a nurse at your home after a hospitalization of at least 2 consecutive days. The stay in the emergency department is not a hospitalization.
The maximum duration is 25 hours spread over a maximum of 5 successive days per hospitalisation.
The number of hospitalizations is not limited.
The presentation of a recommendation from your doctor is mandatory.
Domestic Assistance (Available 7 days a week and 24 hours a day)
Your minor household chores were taken care of by a housekeeper after a hospitalization of a minimum of 2 consecutive days. These tasks include washing clothes or preparing meals. The stay in the emergency department is not a hospitalization.
The maximum duration of the service is 20 hours per hospitalisation over a maximum of 5 successive days.
The number of hospitalizations is not limited.
Childcare (Available 7 days a week, 24 hours a day)
You could receive a babysitter benefit at home after your hospitalization of at least 2 days or simply when your child was sick. The stay in the emergency department is not a hospitalization.
The maximum duration of the service is 30 hours per hospitalisation or when your child is sick, over a maximum of 3 consecutive days.
A maximum of five benefits are offered per year.
Aladdin Discount
Supplier offers (Available 7 days a week and 24 hours a day)
Special discounts, warranties and services were offered to you by the providers of our various products and services.
Car*
Automotive help and advice from Aladin (Monday to Friday, 9 a.m. to 8 p.m., unlimited number of calls)
Thanks to the Aladdin service, you could benefit from expert advice on auto mechanics, as well as information about repair rates, except those related to an accident.
Preventive inspection (Varies depending on the working hours of our relevant dealers)
This service allowed you to access a free preventive inspection every year and receive a 5% discount on repair work determined by the inspection, with the exception of the purchase of certain equipment and products such as tires and lubrication.
This offer is valid at the relevant UNI-PRO and Le Professionnel resellers only. It was the mechanic who defined the type of maintenance to be carried out, which could vary depending on the condition of the car.
To find out which dealers are closest to you and to make an appointment, you had to contact our services.
In order to benefit from this service, you should not forget to present your card.
Journey*
Travel arrangements (Available 7 days a week and 24 hours a day)
We provide you with road maps with details of the approximate driving time, places of interest along the way, as well as attractions on site.
Annual travel arrangements to Canada or the United States. Puerto Rico, Hawaii, and Alaska are not included.
Your itinerary was received within two weeks.
Travel insurance (Available Monday to Friday, 8 a.m. to 10 p.m., and weekends, 9 a.m. to 5 p.m.)
You will always receive a 15% discount on your travel insurance premium. In addition, you had access to emergency medical care covered for two days, offered only once during your home insurance policy .
Product offered by TIC Travel Insurance.
To activate this service before you leave on your trip, you had to contact our services.*These Aladdin assistance services are only available to policyholders with a home insurance policy and an auto insurance policy with RSA insurance.
Important: This is a document for information purposes only. Certain terms, exclusions and limitations apply. This product is subject to change without notice. Consult your Assur360 broker.
Assur360 and RSA are not responsible for any costs or impacts that may arise from these services.
This service was offered to you free of charge. It respected your privacy and had no impact on your insurance premium. Services were available to you, as well as to your family members residing with you.
Assur360 no longer offers the Aladdin service for new policies and new customers.
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