{"id":15828,"date":"2016-01-07T15:59:49","date_gmt":"2016-01-07T20:59:49","guid":{"rendered":"https:\/\/www.assur360.ca\/roadside-assistance\/"},"modified":"2026-04-17T13:23:25","modified_gmt":"2026-04-17T17:23:25","slug":"roadside-assistance","status":"publish","type":"page","link":"https:\/\/www.assur360.ca\/en\/roadside-assistance\/","title":{"rendered":"Aladdin Roadside Assistance: Services and Benefits"},"content":{"rendered":"\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">sommaire interactif<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #5b5b5b;color:#5b5b5b\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #5b5b5b;color:#5b5b5b\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.assur360.ca\/en\/roadside-assistance\/#Aladdin-Roadside-Assistance\" >Aladdin Roadside Assistance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.assur360.ca\/en\/roadside-assistance\/#Aladdin-Phone-Support\" >Aladdin Phone Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.assur360.ca\/en\/roadside-assistance\/#Aladin-Home-Assistance\" >Aladin Home Assistance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.assur360.ca\/en\/roadside-assistance\/#Aladdin-Discount\" >Aladdin Discount<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.assur360.ca\/en\/roadside-assistance\/#Aladdin-Automobile\" >Aladdin Automobile*<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.assur360.ca\/en\/roadside-assistance\/#Aladdin-Travel\" >Aladdin Travel*<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.assur360.ca\/en\/roadside-assistance\/#Frequently-asked-questions\" >Frequently asked questions<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Aladdin-Roadside-Assistance\"><\/span>Aladdin Roadside Assistance<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<h3 class=\"wp-block-heading\">Aladdin is a product that is no longer available since the sale of RSA.<\/h3>\n\n<p class=\"wp-block-paragraph\">Looking for additional protection when you are faced with a disaster? You should know that with RSA, you benefit from additional protection. Indeed, you benefit from many free support services thanks to the Aladdin assistance, included in your home insurance, as part of our special program. In addition, you could take advantage of all our services if you also purchased car insurance from RSA.   <\/p>\n\n<figure class=\"wp-block-embed is-type-rich is-provider-prise-en-charge-des-contenus-incorpor-s wp-block-embed-prise-en-charge-des-contenus-incorpor-s wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Assistance Aladin de RSA\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/zfRb6b9aoGQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Aladdin-Phone-Support\"><\/span>Aladdin Phone Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Legal Aid \u2014 We answer all your questions about the law.<\/li>\n\n\n\n<li>Moral help \u2014 We offer you help and moral support in difficult situations.<\/li>\n\n\n\n<li>References \u2014 We provide you with contact information for the trusted professionals closest to you.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Aladin-Home-Assistance\"><\/span>Aladin Home Assistance<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Home Care \u2014 We help you recover from hospitalization.<\/li>\n\n\n\n<li>Domestic Assistance \u2014 We help you maintain your home during your hospital stay.<\/li>\n\n\n\n<li>Childcare \u2014 We provide you with a qualified person to take care of your children when you are hospitalized or when they are sick.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Aladdin-Discount\"><\/span>Aladdin Discount<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Supplier offers \u2014 You will benefit from significant discounts with our partner suppliers.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Aladdin-Automobile\"><\/span>Aladdin Automobile*<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">Automotive Help  Advice \u2014 We answer your mechanical questions as well as questions about repair costs.<br \/>Preventive Inspection \u2014 Get a preventive inspection every year and a 5% discount on all work done at an authorized repairer.<\/p>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Aladdin-Travel\"><\/span>Aladdin Travel*<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Travel Planning \u2014 Enjoy a personalized itinerary for your next vacation.<\/li>\n\n\n\n<li>Travel Insurance \u2014 Get emergency medical coverage for two days and a 15% discount on the insurance premium for additional days.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><em>For more details <a href=\"https:\/\/www.assur360.ca\/en\/blog\/home-insurance-in-quebec-2\/saving-on-home-and-car-insurance-2\/\">on Aladdin assistance services, consult your broker at Assur360.<\/a><\/em><em><\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><em>*These services are only available to beneficiaries of this insurance, more specifically, insureds who have both a home insurance policy and an automobile insurance policy with RSA.<\/em><\/p>\n\n<h3 class=\"wp-block-heading\">Aladdin Phone Support<\/h3>\n\n<p class=\"wp-block-paragraph\">Legal Aid (Monday to Friday, unlimited number of calls)<br \/>Competent lawyers, members of the Barreau du Qu\u00e9bec, were at your disposal to answer your legal questions in a personal setting.<br \/>This service is provided for informational purposes only and is subject to the jurisdiction of Canada only.<br \/>The benefit only concerns civil law (work, family, taxation, etc.) and in no case criminal law.<br \/>Moral help (Available 7 days a week and 24 hours a day)<br \/>Experts were fully attentive to your needs and provided you with moral support to direct you to aid organisations.<br \/>This service is offered for informational purposes only.<br \/>References (Monday to Friday, 9 a.m. to 8 p.m., unlimited number of calls)<br \/>Thanks to this service, you could access a large network of reliable and certified professionals in Quebec (roofer, electrician, plumber, carpenter, etc.).<br \/>The cost of the work is covered by the insured.<\/p>\n\n<h3 class=\"wp-block-heading\">Aladin Home Assistance<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Home Care (Available 7 days a week and 24 hours a day)<\/strong><br \/>This service allowed you to access help from a nurse at your home after a hospitalization of at least 2 consecutive days. The stay in the emergency department is not a hospitalization. <\/p>\n\n<p class=\"wp-block-paragraph\">The maximum duration is 25 hours spread over a maximum of 5 successive days per hospitalisation.<br \/>The number of hospitalizations is not limited.<br \/>The presentation of a recommendation from your doctor is mandatory.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Domestic Assistance (Available 7 days a week and 24 hours a day)<\/strong><br \/>Your minor household chores were taken care of by a housekeeper after a hospitalization of a minimum of 2 consecutive days. These tasks include washing clothes or preparing meals. The stay in the emergency department is not a hospitalization.<br \/>The maximum duration of the service is 20 hours per hospitalisation over a maximum of 5 successive days.<br \/>The number of hospitalizations is not limited.  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Childcare (Available 7 days a week, 24 hours a day)<\/strong><br \/>You could receive a babysitter benefit at home after your hospitalization of at least 2 days or simply when your child was sick. The stay in the emergency department is not a hospitalization.<br \/>The maximum duration of the service is 30 hours per hospitalisation or when your child is sick, over a maximum of 3 consecutive days.<br \/>A maximum of five benefits are offered per year. <\/p>\n\n<h3 class=\"wp-block-heading\">Aladdin Discount<\/h3>\n\n<p class=\"wp-block-paragraph\">Supplier offers (Available 7 days a week and 24 hours a day)<br \/>Special discounts, warranties and services were offered to you by the providers of our various products and services.<\/p>\n\n<h3 class=\"wp-block-heading\">Car*<\/h3>\n\n<p class=\"wp-block-paragraph\">Automotive help and advice from Aladin (Monday to Friday, 9 a.m. to 8 p.m., unlimited number of calls)<br \/>Thanks to the Aladdin service, you could benefit from expert advice on auto mechanics, as well as information about repair rates, except those related to an accident.<\/p>\n\n<p class=\"wp-block-paragraph\">Preventive inspection (Varies depending on the working hours of our relevant dealers)<br \/>This service allowed you to access a free preventive inspection every year and receive a 5% discount on repair work determined by the inspection, with the exception of the purchase of certain equipment and products such as tires and lubrication.<br \/>This offer is valid at the relevant UNI-PRO and Le Professionnel resellers only. It was the mechanic who defined the type of maintenance to be carried out, which could vary depending on the condition of the car. <\/p>\n\n<p class=\"wp-block-paragraph\">To find out which dealers are closest to you and to make an appointment, you had to contact our services.<br \/>In order to benefit from this service, you should not forget to present your card.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Journey*<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Travel arrangements (Available 7 days a week and 24 hours a day)<br \/>We provide you with road maps with details of the approximate driving time, places of interest along the way, as well as attractions on site.<\/p>\n\n<p class=\"wp-block-paragraph\">Annual travel arrangements to Canada or the United States. Puerto Rico, Hawaii, and Alaska are not included.<br \/>Your itinerary was received within two weeks. <\/p>\n\n<p class=\"wp-block-paragraph\">Travel insurance (Available Monday to Friday, 8 a.m. to 10 p.m., and weekends, 9 a.m. to 5 p.m.)<br \/>You will always receive a 15% discount on your travel insurance premium. In addition, you had access to emergency medical care covered for two days, offered only once during <a href=\"https:\/\/www.assur360.ca\/en\/blog\/home-insurance-in-quebec-2\/saving-on-home-and-car-insurance-2\/\">your home insurance policy<\/a> .<br \/>Product offered by TIC Travel Insurance.<br \/>To activate this service before you leave on your trip, you had to contact our services. \n\n*These Aladdin assistance services are only available to <a href=\"https:\/\/www.assur360.ca\/en\/home-insurance-quote-5\/\">policyholders with a home insurance policy<\/a> and an auto insurance policy with RSA insurance.<br \/>Important: This is a document for information purposes only. Certain terms, exclusions and limitations apply. This product is subject to change without notice. Consult your Assur360 broker.<br \/>Assur360 and RSA are not responsible for any costs or impacts that may arise from these services.<br \/>This service was offered to you free of charge. It respected your privacy and had no impact on your insurance premium. Services were available to you, as well as to your family members residing with you.   <em><\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Assur360 no longer offers the Aladdin service for new policies and new customers.<\/strong><\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/spcdn.shortpixel.ai\/spio\/ret_img,q_cdnize,to_webp,s_webp\/www.assur360.ca\/wp-content\/uploads\/2016\/01\/assurance_auto_quebec.jpg\" alt=\"\" title=\"assurance_auto_quebec | Assur360\"\/><\/figure>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Frequently-asked-questions\"><\/span>Frequently asked questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<details id=\"comment-obtenir-une-soumission-dassurance-gratuite-au-quebec\" class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Comment obtenir une soumission d&#x27;assurance gratuite au Qu\u00e9bec ?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">With Assur360, get free quotes in minutes. Fill out our online form and receive comparative offers from several Quebec insurers. It&#8217;s fast, free and without obligation.  <\/p>\n<\/details>\n\n<details id=\"pourquoi-comparer-les-assurances-avec-un-courtier\" class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Why compare insurance with a broker?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">A broker compares the offers of several insurers to find you the best coverage at the best price. His services are free of charge and he accompanies you in the event of a complaint. It&#8217;s the easiest way to save on your insurance.  <\/p>\n<\/details>\n\n<details id=\"quels-types-dassurance-peut-on-comparer-avec-assur360\" class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Quels types d&#x27;assurance peut-on comparer avec Assur360 ?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\">Assur360 allows you to compare car, home, business, boat, motorcycle, snowmobile, quad, RV and much more insurance. <a href=\"\/\">Visit our homepage<\/a> to discover all our insurance products.<\/p>\n<\/details>\n\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Comment obtenir une soumission d'assurance gratuite au Qu\u00e9bec ?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Avec Assur360, obtenez des soumissions gratuites en quelques minutes. Remplissez notre formulaire en ligne et recevez des offres comparatives de plusieurs assureurs qu\u00e9b\u00e9cois. C'est rapide, gratuit et sans engagement.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Pourquoi comparer les assurances avec un courtier ?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Un courtier compare les offres de plusieurs assureurs pour vous trouver la meilleure couverture au meilleur prix. Ses services sont gratuits et il vous accompagne en cas de r\u00e9clamation. C'est la fa\u00e7on la plus simple d'\u00e9conomiser sur vos assurances.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Quels types d'assurance peut-on comparer avec Assur360 ?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Assur360 permet de comparer l'assurance auto, habitation, entreprise, bateau, moto, motoneige, quad, VR et bien plus. 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